BTI Client Service A-Team 2020: Survey of Law Firm Client Service Performance
BTI’s All- New 19th annual Client Service A-Team report is the only law firm ranking based solely on direct, unprompted feedback from corporate counsel. You’ll learn: Where clients rank firms in the BTI Client Service Quadrant Map—a detailed view of the 17 Activities Driving Superior Client Service The NEW client…
Michael RynowecerNovember 30, 2019
BTI Litigation Outlook 2020
BTI Litigation Outlook 2020: Changes, Trends & Opportunities for Law Firms Our 10th BTI Litigation Outlook uncovers how client behavior—and spending—is changing in 2020. BTI Litigation Outlook immediately helps you identify the most current and vexing client needs—and helps you meet these needs before competitors realize there’s new work for…
Michael RynowecerOctober 16, 2019
BTI Practice Outlook 2020
BTI Practice Outlook 2020 is your annual guide to targeting your clients’ legal dollars with precision. Guide your business plans with insight straight from your clients—and your potential clients—on how they plan to divvy up their outside counsel budgets in 2020. Growth for law firms is dependent on understanding the…
Michael RynowecerOctober 16, 2019
BTI Legal Innovation and Technology Outlook 2019: Clients Rank Their Needs and Law Firm Performance
BTI's newly released report delineates exactly how clients perceive 338 law firms, and which 52 are the absolute best in the eyes of clients—The BTI Innovation Champions. As the strength of innovation continues to rise, it will become more difficult for firms not embracing new strategies to catch up. BTI Legal…
Michael RynowecerAugust 22, 2019
BTI Practice Outlook 2019: Changes, Trends and Opportunities for Law Firms
Make the best decisions for your firm with data and insight straight from your clients—and your potential clients—on how they plan to divvy up their outside counsel budgets in 2019. BTI Practice Outlook draws on 350 in-depth interviews with corporate counsel at the world’s largest companies to map out the most reliable,…
Michael RynowecerAugust 22, 2019
BTI Client Service A-Team 2019: Survey of Law Firm Client Service Performance
Learn exactly where you stand. And discover the tactics and strategies the best performers use to drive their performance. Get rankings—by name—on each and every law firm recognized in the BTI Client Service A-Team 2019—curated from more than 350 in-depth interviews with top legal decision makers at the world’s most…
Michael RynowecerAugust 22, 2019
BTI Client Service All-Stars for Law Firms 2019
The 2019 BTI Client Service All-Stars Report singles out the 335 attorneys have mastered the art of superior client service. In the eyes of clients, these attorneys are unsurpassed in their delivery of client service. These are the BTI Client Service All-Stars 2019. This report honors the individuals able to…
Michael RynowecerAugust 22, 2019
Benchmarking Law Firm Marketing and Business Development Budgets and Staffing
Understand the on-going dynamic of law firms’ investment in Marketing and Business Development. Garnered from more than 130 interviews with leading marketing executives across a diverse range of firms, the report's compelling analysis points to successful strategies in response to a changing market. Details include overall market trends along with…
Michael RynowecerAugust 22, 2019
BTI Brand Elite 2019: Client Perceptions of the Best-Branded Law Firms
In the eyes of clients, law firms are rarely distinguished because of practice-specific expertise. With a few notable exceptions, corporate counsel assess and differentiate firms on less tangible, more subjective qualities. These intangibles are how law firms are branded in the eyes of clients. BTI Brand Elite 2019 ranks the law firms…
Michael RynowecerAugust 22, 2019