Most law firms understand scope. Yet, most client work will involve one or more changes in scope. Few mistakes sour a relationship quicker than not completing what you said you would, even if the scope
changed.
You can use scope to add value (communicate changes and their implications to clients in real time) or destroy value (overrun budget or timelines with little input from the client). Also, learn what it is exactly and what it means, according to clients.
Corporate counsel rank the following firms with the best Meeting Core Scope in the just-released BTI Client Service A-Team 2022. Please join us congratulating these firms on this well-earned honor:
Best of the Best in Meeting Core Scope:
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- DLA Piper
- Gibson Dunn
- Jones Day
- Morgan Lewis
- Ogletree Deakins
- Shook, Hardy & Bacon
Leaders in Meeting Core Scope:
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- Arnold & Porter
- Duane Morris
- Faegre Drinker
- Goodwin
- Greenberg Traurig
- Jackson Lewis
- Littler
- Mayer Brown
- McGuireWoods
- Mintz
- Perkins Coie
- Sidley
- Winston & Strawn
Learn exactly where your firm stands in this and each of the 17 activities driving superior clients service. Order your copy of the BTI Client Service A-Team 2022: Survey of Law Firm Client Service Performance for activities and best practices to help your firm demonstrate Meeting Core Scope.
Please join me in congratulating the law firms Best at Meeting Core Scope.
MBR
The Mad Clientist
(This research is based on more than 350 in-depth newly completed interviews with top legal decision makers.)
