Skip to main content
Fill out my online form.
The compelling legal industry pulse delivered weekly to your inbox.
Powerful, data driven insights & actionable key takeaways—helping you and your firm boost performance.
Latest Insights
The Mad Clientist

6 Secrets to Becoming an All-Star

You may think you have what it takes to be a Client Service All-Star, but clients—the only true judge of client service excellence—are the gatekeepers to this exclusive list. Each year, BTI interviews more than 300 corporate counsel to identify the individual attorneys best at delivering superior client service. Clients…
Michael Rynowecer
February 12, 2014
The Mad Clientist

330 Attorneys Set New Standard for Client Service: BTI Client Service All-Stars 2014

330 innovative attorneys are leveraging market changes to stand out with corporate counsel and deliver superior client service. Corporate counsel distinguish these attorneys as the BTI Client Service All-Stars. This elite group of standout attorneys—identified solely through unprompted client feedback—are recognized as delivering the absolute best client service. BTI’s 13th…
Michael Rynowecer
February 3, 2014