We’re at a threshold moment in law firm marketing.
This isn’t just a fantasy.
A select group of CMOs believes we’re entering a golden age – one marked by clear, recognized value, strategic impact, and a real voice at the leadership table. They see respect rising, job satisfaction soaring, and even compensation getting recalibrated to match their role in driving firm growth.
These CMOs have a conviction that fuels relentless efforts to elevate marketing – breaking down obstacles no matter how many times it takes.
But not everyone shares their vision. An equally committed group sees no golden age on the horizon at all.
Our BTI survey of more than 130 law firm marketing leaders details how marketing leaders see the golden age unfolding – or not – below:
- Absolutely: 25.0%
- Possibly: 29.4%
- Not Convinced: 24.0%
- No Way: 21.6%
While optimism narrowly outweighs pessimism (54% vs. 46%), the near-even split reveals a fundamental disagreement about the future of law firm marketing.
But look closely at that most optimistic 25%: They’re not just hopeful – they’re acting on their belief. They’re changing the game by:
- Going all-in on digital marketing: Targeting clients and industries with precision, engaging partners, and betting on ROI so large it’s obvious from all points of view.
- Performance-coaching partners: Helping them overcome obstacles (self-imposed and otherwise), build confidence, and improve their client-facing skills through confidential, trusted advice. Note: this advice starts with BD and quickly moves to success as a partner.
- Deeply connecting with partners: Making partner challenges their own, investing in individual success.
- Locking into leadership goals: Understanding them cold, supporting them fully, and providing private counsel to sharpen their market relevance.
Most CMOs want a golden age – and they want it now. The opportunity to create that golden age is just as enticing as being in it.
Aggressive law firms are harnessing this optimism. They are challenging (or hiring) their CMOs to define and deliver the attributes of this golden age. Firms can use it as a recruiting advantage, especially as lateral partners demand deep BD support.
Above all, recognize what’s at stake. It’s a firm victory – not a marketing victory – it’s a client builder and firm builder. It drives revenue. Strengthens client loyalty. Enhances partner retention.
Firms don’t have to wait for the golden age to arrive – they can start it now, one initiative at a time.
Ultimately, the market will reward firms delivering the golden age today. Those firms will be embedded with their clients and confidently expand into new markets, backed by resilient, informed leadership.
The rewards of the golden age dwarf the risks. 25% of CMOs think it is here.
Where does your firm stand?
Best in the market ahead –
MBR
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