Handles Problems
Legal decision makers want you to be professional enough to acknowledge a problem —
and be prepared to present a path for moving forward.
They expect accountability and action.
BTI Client Service A-Team 2023: Survey of Law Firm Client Service Performance
LAW FIRMS NAMED BY CLIENTS FOR HANDLES PROBLEMS
6
Law Firms Best at
Handles Problems
Davis Polk
Jones Day
Kirkland & Ellis
Mintz
Ogletree Deakins
Ropes & Gray
Jones Day
Kirkland & Ellis
Mintz
Ogletree Deakins
Ropes & Gray
14
Law Firms Leaders in
Handles Problems
Carlton Fields
Covington
DLA Piper
Duane Morris
Fish & Richardson
Fisher Phillips
Foley & Lardner
Gibson Dunn
McGuireWoods
Norton Rose Fulbright
O’Melveny
Sheppard Mullin
Shook, Hardy & Bacon
Skadden
Covington
DLA Piper
Duane Morris
Fish & Richardson
Fisher Phillips
Foley & Lardner
Gibson Dunn
McGuireWoods
Norton Rose Fulbright
O’Melveny
Sheppard Mullin
Shook, Hardy & Bacon
Skadden
37
Law Firms Distinguished in
Handles Problems
Akin Gump Strauss Hauer & Feld
Alston & Bird
ArentFox Schiff
Baker Botts
Baker Donelson
Constangy, Brooks, Smith & Prophete
Crowell & Moring
Day Pitney
Dentons
Desmarais
Faegre Drinker
Flaster / Greenberg
Foland, Wickens, Roper, Hofer & Crawford
Foley Hoag
Gordon & Rees
Hogan Lovells
Jackson Lewis
Jenner & Block
Jones Walker
K&L Gates
King & Spalding
Latham & Watkins
Littler
Mayer Brown
McDermott Will & Emery
Miller & Chevalier
Morgan Lewis
Osborne Clarke
Paul Hastings
Proskauer
Quinn Emanuel Urquhart & Sullivan
Reed Smith
Seyfarth Shaw
Sidley
Weil
Wheeler Trigg O’Donnell
WilmerHale
Alston & Bird
ArentFox Schiff
Baker Botts
Baker Donelson
Constangy, Brooks, Smith & Prophete
Crowell & Moring
Day Pitney
Dentons
Desmarais
Faegre Drinker
Flaster / Greenberg
Foland, Wickens, Roper, Hofer & Crawford
Foley Hoag
Gordon & Rees
Hogan Lovells
Jackson Lewis
Jenner & Block
Jones Walker
K&L Gates
King & Spalding
Latham & Watkins
Littler
Mayer Brown
McDermott Will & Emery
Miller & Chevalier
Morgan Lewis
Osborne Clarke
Paul Hastings
Proskauer
Quinn Emanuel Urquhart & Sullivan
Reed Smith
Seyfarth Shaw
Sidley
Weil
Wheeler Trigg O’Donnell
WilmerHale
More Client Service Activities
Flexible Billing Options
BTI is pleased to offer our clients several billing options, including payment plans. Whichever option you choose, you will immediately receive your report.
Unlimited Telephone Support
Your copy of the BTI Client Service A-Team 2023: Survey of Law Firm Client Service Performance also includes unlimited telephone support. Call BTI at 617.439.0333 to discuss any aspect of this report — all included in the price of the report.
Satisfaction Guaranteed!
If the BTI Client Service A-Team 2023: Survey of Law Firm Client Service Performance doesn’t meet your highest expectations, we will give you a full refund. No questions asked.
Order Today
BTI offers several convenient billing options, including payment plans.
Choose the option best-suited for your firm. Regardless of billing choice, you will receive your report immediately.
Join the more than 150 law firms relying on the BTI Client Service A-Team 2023 as their definitive guide to client service expectations.
Pay by Credit Card
Pay for the report today with a credit card.
No further payment required. You will receive a paid invoice receipt for your records.
Want to learn more?
