Meets Core Scope
Most law firms understand scope. Yet, most client work will involve one or more changes in scope.
Few mistakes sour a relationship quicker than not completing what you said you would, even if the scope changed. Clients believe it is your responsibility to inform them of the impacts on timeline and budget on a real-time basis. If you don’t, you are out of scope.
You can use scope to add value (communicate changes and their implications to clients in real time) or destroy value (overrun budget or timelines with little input from the client).
