Client focus is the ability to deliver on your client’s targeted outcome.
Often, this can be vastly different from the best legal outcome. Business goals, risk tolerance, and budget constraints are the primary drivers behind client focus.
Clients develop a different objective for each major matter — your responsibility as outside counsel is to understand and meet each goal.
BTI is pleased to offer our clients several billing options, including payment plans. Whichever option you choose, you will immediately receive your report.
Your copy of the BTI Client Service A-Team 2023: Survey of Law Firm Client Service Performance also includes unlimited telephone support. Call BTI at 617.439.0333 to discuss any aspect of this report — all included in the price of the report.
If the BTI Client Service A-Team 2023: Survey of Law Firm Client Service Performance doesn’t meet your highest expectations, we will give you a full refund. No questions asked.
Pay for the report today with a credit card.
No further payment required. You will receive a paid invoice receipt for your records.
