Slide Market Outlook 2021 All Stars 2020 We Help our clients Discover the cyber Pandemic update

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Latest Insights

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Latest Insights from The Mad Clientist

The Mad Clientist

The 42 Law Firms Home to Multiple BTI M&A Client Service All-Stars

Of the 650 law firms serving large organizations, only 89 are home a BTI M&A Client Service All-Star: a truly elite group of standout firms. And, of these 89 firms — only 42 are home to more than one BTI M&A Client Service All-Star in 2021. Here’s how the law…
The Mad Clientist

Clients Single Out 207 Attorneys Delivering the Best Client Service in M&A

Clients point to 207 attorneys who climbed the wall of worry to deliver exceptional client service. Better than all others. These M&A BTI Client Service All-Stars immediately were able to grasp client’s new needs (often before they did), expectations and risks. And, they set the standard for delivering the absolute…
The Mad Clientist

The New Normal: What 96% of Associates Expect in the Workplace

It takes 2 years to settle into a new job. It takes 2 years to learn to be a partner. But it only takes 17 months or so to learn to love remote work models. Associates think the remote/hybrid model is here to stay — except for the 4% of…
The Mad Clientist

What Our 12 Most Popular Posts of the Pandemic Era Tell Us

Our top posts of the pandemic era tell a story of new BD tactics, new client expectations, and how firms changed faster than they ever thought they could. You can still learn from these insights and new approaches — many of which are here to stay. Here are 12 of…
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