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Latest Insights from The Mad Clientist

Just Released 7 Key Trends Defining Legal Spending in 2024

| The Mad Clientist | No Comments
It’s the widest spectrum of legal needs corporate counsel face in decades. But this is just the start: Almost no clients expect a slowdown in legal needs — in fact — most see the opposite Few in-house legal departments are hiring in-house staff in a meaningful way Outside counsel is…

How and Why Quinn Emanuel Became the Most Feared Litigation Firm: An Interview with John Quinn

| The Mad Clientist | No Comments
John Quinn is the founder and chairman of Quinn Emanuel Urquhart & Sullivan, the largest litigation-only law firm in the world — and the most feared. BTI research shows corporate counsel point to Quinn Emanuel as the law firm they most want to avoid in litigation. I sat down with…

25 Law Firms of All Sizes Top LinkedIn Engagement Touchpoints

| The Mad Clientist | No Comments
LinkedIn engagement is an underappreciated building block in your client relationship. Corporate counsel treat every comment, like and celebration as a valued touchpoint. This high quality connection adds to the foundational strength you already have — and serves as a credible first touchpoint for others. This makes the case —…

Client Expectations Jump 27%

| The Mad Clientist | No Comments
You disappear from the reliable and trusted list the minute you fall behind client expectations. There is little leeway here. You have 2 ways to fall behind: You can do less or invest your time elsewhere — this is more often an unintended behavior than a decision Clients start moving…
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