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  • BTI Client Service All-Stars
    • BTI All-Star Attorneys
    • Defining a Client Service All-Star
    • Methodology
  • About Us
    • Our Team
    • Contact Us
  • What We Do
    • Client Feedback Programs
    • Business Development
    • Client Service Excellence
  • Leading-Edge Market Reports
    • New! Associate Satisfaction A-Listers: BTI Survey of Law Firms Where Associates are Happiest
    • BTI Client Service A-Team: Survey of Law Firm Client Service Performance
    • BTI Client Service All-Stars 2022 – Complimentary Report
    • BTI Practice Outlook 2022: The Surge in Legal Spending Arrives
    • BTI Litigation Outlook 2022: Post-Pandemic and Beyond
    • The BTI M&A Outlook 2022: A Whole New World of M&A
    • BTI M&A Client Service All-Stars – Complimentary Report
    • BTI Most Recommended Law Firms 2021 – Complimentary Report
    • BTI Cybersecurity & Data Privacy: Leading-Edge Insight & Strategy for Law Firms
  • The Mad Clientist
    • Blog: Industry-Leading Legal News & Data Driven Insight
    • Books
      • CLIENTELLIGENCE
      • The Mad Clientist’s B is for Business Development
      • The Mad Clientist’s ABCs of Client Service
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The BTI Consulting Group, Inc.
396 Washington Street Suite 314, Wellesley MA 02481
+1-617-439-0333

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