Defining a Client Service All-Star
Practical
BTI Client Service All-Stars are sensible, realistic, appropriate and immediately helpful.
Savvy
BTI Client Service All-Stars know their way around the rules, people, and issues, and always find ways to get things done — and how to avoid what needs to be avoided.
In the Know
BTI Client Service All-Stars are knowledgeable in what’s going on in the industry and other companies — shares insight into the current state of the art in management strategy and law.
Deals with Complexity
BTI Client Service All-Stars naturally break down problems into their component parts and works through them.
Available
BTI Client Service All-Stars are seemingly always there to answer questions no matter how urgent or casual it may be.
Nimble
BTI Client Service All-Stars can move quickly and switch gears as circumstances demand.
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