Video Archives - The BTI Consulting Group https://bticonsulting.com/tag/video Thu, 16 Apr 2020 16:59:41 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 https://bticonsulting.com/wp-content/uploads/2020/03/cropped-BTI_Logo_Favicon-32x32.png Video Archives - The BTI Consulting Group https://bticonsulting.com/tag/video 32 32 Anatomy of a Client Development Plan https://bticonsulting.com/themadclientist/anatomy-of-a-client-development-plan https://bticonsulting.com/themadclientist/anatomy-of-a-client-development-plan#respond Mon, 05 Mar 2018 20:43:38 +0000 http://localhost/igor/2018/03/05/anatomy-of-a-client-development-plan/ 20% of clients will drive 80% of your firm’s financials. BTI Principal Jennifer Dezso shares how focusing on developing a comprehensive file on your star clients helps better manage your future business development efforts. You can view the video by clicking the image below, or on YouTube directly here: https://youtu.be/NfXmphZgyNA...

The post Anatomy of a Client Development Plan appeared first on The BTI Consulting Group.

]]> 20% of clients will drive 80% of your firm’s financials. BTI Principal Jennifer Dezso shares how focusing on developing a comprehensive file on your star clients helps better manage your future business development efforts.

You can view the video by clicking the image below, or on YouTube directly here: https://youtu.be/NfXmphZgyNA

With this series we’ll be taking an in-depth look at a wide range of client relationship best practices. We’ll be releasing Client Relationship Lab webisodes on our blog every month—subscribe today (in the box at the upper right of your screen) and be sure you don’t miss a single one.

The post Anatomy of a Client Development Plan appeared first on The BTI Consulting Group.

]]> https://bticonsulting.com/themadclientist/anatomy-of-a-client-development-plan/feed 0 The Ideal Client Mix https://bticonsulting.com/themadclientist/the-ideal-client-mix https://bticonsulting.com/themadclientist/the-ideal-client-mix#respond Fri, 02 Feb 2018 21:12:05 +0000 http://localhost/igor/2018/02/02/the-ideal-client-mix/ Looking at your client relationships along the dimensions of Client Attractiveness and Money allows you to easily see which clients create better opportunities and have a stronger financial impact. Jennifer Dezso, BTI Principal, walks you through the steps you can take to assess and create your ideal mix of clients....

The post The Ideal Client Mix appeared first on The BTI Consulting Group.

]]> Looking at your client relationships along the dimensions of Client Attractiveness and Money allows you to easily see which clients create better opportunities and have a stronger financial impact.

Jennifer Dezso, BTI Principal, walks you through the steps you can take to assess and create your ideal mix of clients.

You can view the video by clicking the image below, or on YouTube directly here: https://youtu.be/cA9tknQ5WD4

With this series we’ll be taking an in-depth look at a wide range of client relationship best practices. We’ll be releasing Client Relationship Lab webisodes on our blog every month—subscribe today (in the box at the upper right of your screen) and be sure you don’t miss a single one.

The post The Ideal Client Mix appeared first on The BTI Consulting Group.

]]> https://bticonsulting.com/themadclientist/the-ideal-client-mix/feed 0 Aggressively Growing Your Highest Quality Clients https://bticonsulting.com/themadclientist/aggressively-growing-your-highest-quality-clients https://bticonsulting.com/themadclientist/aggressively-growing-your-highest-quality-clients#respond Tue, 09 Jan 2018 14:34:10 +0000 http://localhost/igor/2018/01/09/aggressively-growing-your-highest-quality-clients/ In this month’s Client Relationship Lab, BTI Principal Jennifer Dezso shows you how to make sure you’re aggressively growing and protecting your business with your highest quality clients. This client development plan is a tool to help you zero in on the clients who make the most sense for you...

The post Aggressively Growing Your Highest Quality Clients appeared first on The BTI Consulting Group.

]]> In this month’s Client Relationship Lab, BTI Principal Jennifer Dezso shows you how to make sure you’re aggressively growing and protecting your business with your highest quality clients. This client development plan is a tool to help you zero in on the clients who make the most sense for you to pursue, as well as a strategy for building your book of business with these clients.

You can view the video by clicking the image below, or on YouTube directly here: https://youtu.be/uLLqweEHHPc

With this series we’ll be taking an in-depth look at a wide range of client relationship best practices. We’ll be releasing Client Relationship Lab webisodes on our blog every month—subscribe today (in the box at the upper right of your screen) and be sure you don’t miss a single one.

The post Aggressively Growing Your Highest Quality Clients appeared first on The BTI Consulting Group.

]]> https://bticonsulting.com/themadclientist/aggressively-growing-your-highest-quality-clients/feed 0 BTI’s Holiday Wishes 2017 https://bticonsulting.com/themadclientist/btis-holiday-wishes-2017 https://bticonsulting.com/themadclientist/btis-holiday-wishes-2017#respond Wed, 20 Dec 2017 19:42:05 +0000 http://localhost/igor/2017/12/20/btis-holiday-wishes-2017/ May this holiday season usher in a wonderful new year for you and yours. — from The Mad Clientist and everyone at The BTI Consulting Group You can view the this year’s holiday card below, or on YouTube directly here: https://youtu.be/cPdRsuWs1TA

The post BTI’s Holiday Wishes 2017 appeared first on The BTI Consulting Group.

]]> May this holiday season usher in a wonderful new year for you and yours.

— from The Mad Clientist and everyone at The BTI Consulting Group

You can view the this year’s holiday card below, or on YouTube directly here: https://youtu.be/cPdRsuWs1TA

The post BTI’s Holiday Wishes 2017 appeared first on The BTI Consulting Group.

]]> https://bticonsulting.com/themadclientist/btis-holiday-wishes-2017/feed 0 Smart Questions To Get Clients To Open Up https://bticonsulting.com/themadclientist/smart-questions-to-get-clients-to-open-up https://bticonsulting.com/themadclientist/smart-questions-to-get-clients-to-open-up#respond Mon, 18 Dec 2017 21:50:34 +0000 http://localhost/igor/2017/12/18/smart-questions-to-get-clients-to-open-up/ Developing business doesn’t happen by asking questions with yes or no answers. Truly understanding your clients’ needs—and how your firm can help—comes from asking situational questions which drive robust answers. In this week’s video, The Mad Clientist walks you through creating scenarios to get your clients talking. You can view...

The post Smart Questions To Get Clients To Open Up appeared first on The BTI Consulting Group.

]]> Developing business doesn’t happen by asking questions with yes or no answers. Truly understanding your clients’ needs—and how your firm can help—comes from asking situational questions which drive robust answers. In this week’s video, The Mad Clientist walks you through creating scenarios to get your clients talking.

You can view the video by clicking the image below, or on YouTube directly here: https://youtu.be/nvIoc7aj4DQ

We’ll be releasing videos here on The Mad Clientist blog every Tuesday. Subscribe today (in the box at the upper right of your screen) and be sure you don’t miss a single one.

The post Smart Questions To Get Clients To Open Up appeared first on The BTI Consulting Group.

]]> https://bticonsulting.com/themadclientist/smart-questions-to-get-clients-to-open-up/feed 0 The Driving Force Behind the Most Successful Industry Programs https://bticonsulting.com/themadclientist/the-driving-force-behind-the-most-successful-industry-programs https://bticonsulting.com/themadclientist/the-driving-force-behind-the-most-successful-industry-programs#respond Mon, 11 Dec 2017 22:14:08 +0000 http://localhost/igor/2017/12/11/the-driving-force-behind-the-most-successful-industry-programs/ Behind the most successful industry programs stands an opportunity for your firm to provide deep insight into your clients’ greatest concerns and needs. You can view the video by clicking the image below, or on YouTube directly here: https://youtu.be/6ZUGTpSeQ2I We’ll be releasing videos here on The Mad Clientist blog every Tuesday....

The post The Driving Force Behind the Most Successful Industry Programs appeared first on The BTI Consulting Group.

]]> Behind the most successful industry programs stands an opportunity for your firm to provide deep insight into your clients’ greatest concerns and needs.

You can view the video by clicking the image below, or on YouTube directly here: https://youtu.be/6ZUGTpSeQ2I

We’ll be releasing videos here on The Mad Clientist blog every Tuesday. Subscribe today (in the box at the upper right of your screen) and be sure you don’t miss a single one.

The post The Driving Force Behind the Most Successful Industry Programs appeared first on The BTI Consulting Group.

]]> https://bticonsulting.com/themadclientist/the-driving-force-behind-the-most-successful-industry-programs/feed 0 3 Techniques to Build Stronger Client Relationships—Part 3: Working the Plan https://bticonsulting.com/themadclientist/3-techniques-to-build-stronger-client-relationshipspart-3-working-the-plan https://bticonsulting.com/themadclientist/3-techniques-to-build-stronger-client-relationshipspart-3-working-the-plan#respond Mon, 04 Dec 2017 22:04:26 +0000 http://localhost/igor/2017/12/04/3-techniques-to-build-stronger-client-relationshipspart-3-working-the-plan/ Successfully involving your clients in the matter management process can mean a steady stream of clients who go out of their way to work with you again and again. BTI Principal Jennifer Dezso shares the template you need for keeping your plan on track.  You can view the video by...

The post 3 Techniques to Build Stronger Client Relationships—Part 3: Working the Plan appeared first on The BTI Consulting Group.

]]> Successfully involving your clients in the matter management process can mean a steady stream of clients who go out of their way to work with you again and again. BTI Principal Jennifer Dezso shares the template you need for keeping your plan on track. 

You can view the video by clicking the image below, or on YouTube directly here: https://youtu.be/c3tQz9p2o2A

View Part 1 here: https://youtu.be/O7EUON74Va4

View Part 2 here: https://youtu.be/vCXmeUWi2z0

With this series we’ll be taking an in-depth look at a wide range of client relationship best practices. We’ll be releasing Client Relationship Lab webisodes on our blog every month—subscribe today (in the box at the upper right of your screen) and be sure you don’t miss a single one.

The post 3 Techniques to Build Stronger Client Relationships—Part 3: Working the Plan appeared first on The BTI Consulting Group.

]]> https://bticonsulting.com/themadclientist/3-techniques-to-build-stronger-client-relationshipspart-3-working-the-plan/feed 0 How The BTI Client Service 30 Outperforms Everyone Else https://bticonsulting.com/themadclientist/how-the-bti-client-service-30-outperforms-everyone-else https://bticonsulting.com/themadclientist/how-the-bti-client-service-30-outperforms-everyone-else#respond Mon, 13 Nov 2017 22:09:16 +0000 http://localhost/igor/2017/11/13/how-the-bti-client-service-30-outperforms-everyone-else/ This week The Mad Clientist shares 6 key things The BTI Client Service 30 do to outperform their competition and deliver the very best client service to their clients—and potential clients. You can view the video below, or on YouTube directly here: https://youtu.be/JPw-5twKjSM We’ll be releasing videos here on The...

The post How The BTI Client Service 30 Outperforms Everyone Else appeared first on The BTI Consulting Group.

]]> This week The Mad Clientist shares 6 key things The BTI Client Service 30 do to outperform their competition and deliver the very best client service to their clients—and potential clients.

You can view the video below, or on YouTube directly here: https://youtu.be/JPw-5twKjSM

We’ll be releasing videos here on The Mad Clientist blog every Tuesday. Subscribe today (in the box at the upper right of your screen) and be sure you don’t miss a single one.

The post How The BTI Client Service 30 Outperforms Everyone Else appeared first on The BTI Consulting Group.

]]> https://bticonsulting.com/themadclientist/how-the-bti-client-service-30-outperforms-everyone-else/feed 0 3 Techniques to Build Stronger Client Relationships–Part 2: Setting Client Expectations https://bticonsulting.com/themadclientist/3-techniques-to-build-stronger-client-relationships-part-2-setting-client-expectations https://bticonsulting.com/themadclientist/3-techniques-to-build-stronger-client-relationships-part-2-setting-client-expectations#respond Mon, 06 Nov 2017 21:42:26 +0000 http://localhost/igor/2017/11/06/3-techniques-to-build-stronger-client-relationships-part-2-setting-client-expectations/ Setting client expectations is all about eliminating surprises for your client. BTI Principal Jennifer Dezso shares 11 prompts for attorneys to use to help set client expectations, AND describe the value they provide, showcase their experience, and keep everyone moving toward meeting the same objectives. You can view the video...

The post 3 Techniques to Build Stronger Client Relationships–Part 2: Setting Client Expectations appeared first on The BTI Consulting Group.

]]> Setting client expectations is all about eliminating surprises for your client. BTI Principal Jennifer Dezso shares 11 prompts for attorneys to use to help set client expectations, AND describe the value they provide, showcase their experience, and keep everyone moving toward meeting the same objectives.

You can view the video by clicking the image below, or on YouTube directly here: https://youtu.be/vCXmeUWi2z0

View Part 1 Here

With this series we’ll be taking an in-depth look at a wide range of client relationship best practices. We’ll be releasing Client Relationship Lab webisodes on our blog every month—subscribe today (in the box at the upper right of your screen) and be sure you don’t miss a single one.

The post 3 Techniques to Build Stronger Client Relationships–Part 2: Setting Client Expectations appeared first on The BTI Consulting Group.

]]> https://bticonsulting.com/themadclientist/3-techniques-to-build-stronger-client-relationships-part-2-setting-client-expectations/feed 0 Inward vs. Outward Innovation: What Your Clients Want from Your Firm https://bticonsulting.com/themadclientist/inward-vs-outward-innovation-what-your-clients-want-from-your-firm https://bticonsulting.com/themadclientist/inward-vs-outward-innovation-what-your-clients-want-from-your-firm#respond Mon, 30 Oct 2017 20:21:24 +0000 http://localhost/igor/2017/10/30/inward-vs-outward-innovation-what-your-clients-want-from-your-firm/ Inwardly motivated innovation and outwardly motivated innovation can lead to very different outcomes for your firm. The Mad Clientist shows how client-recognized innovation improves your firm’s bottom line. You can view the video below, or on YouTube directly here: https://youtu.be/RfBwPIS6QPs We’ll be releasing videos here on The Mad Clientist blog every...

The post Inward vs. Outward Innovation: What Your Clients Want from Your Firm appeared first on The BTI Consulting Group.

]]> Inwardly motivated innovation and outwardly motivated innovation can lead to very different outcomes for your firm. The Mad Clientist shows how client-recognized innovation improves your firm’s bottom line.

You can view the video below, or on YouTube directly here: https://youtu.be/RfBwPIS6QPs

We’ll be releasing videos here on The Mad Clientist blog every Tuesday. Subscribe today (in the box at the upper right of your screen) and be sure you don’t miss a single one.

The post Inward vs. Outward Innovation: What Your Clients Want from Your Firm appeared first on The BTI Consulting Group.

]]> https://bticonsulting.com/themadclientist/inward-vs-outward-innovation-what-your-clients-want-from-your-firm/feed 0