BTI Client Service A-Team 2021 draws on data collected in BTI’s ongoing Annual Survey of General Counsel. This study includes between 50% and 55% of companies participating in prior years. This approach provides for accurate analysis of longitudinal trends while simultaneously allowing for insights into new, changing, and coming shifts in the legal market.
This research is independent and unbiased — no law firm or organization other than BTI sponsors this study.
Each year, BTI reaches out to a strategically designed group of top legal decision makers at large organizations with $700 million or more in revenue. We target the decision makers in the industries who spend the most on legal affairs as well as thought leaders and innovative Chief Legal Officers. Our survey also includes Chief Legal Operating Officers and business executives who hire and influence the selection and hiring of law firms.
We grant interviewees confidentiality at the individual and organizational level.